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NBAA Flight Operations Manual Workshop
February 21-22, 2005 • Don Shula's Hotel & Golf Club Miami Lakes, FL
Held in conjunction with the Management Fundamentals for Flight Departments Workshop
Conference Description Registration Information
Agenda Hotel Information
About the Speakers Rental Car Information
Photo Use Permission Airline Reservations
Substitutions/Cancellations Note to All Attendees
For More Information

Conference Description

All flight departments should have an up-to-date flight operations manual setting forth policies and procedures designed to ensure safe and effective flight operations. NBAA requires its Corporate Members to have a manual, and many insurance companies also insist on one. The primary reason for a Flight Operations Manual, however, is to communicate expectations regarding flight department standards and procedures to department members, passengers and company personnel.

NBAA's highly acclaimed Flight Operations Manual Workshop has been completely revised to incorporate the new International Standard for Business Aircraft Operations (IS-BAO). NBAA, in conjunction with the International Business Aviation Council (IBAC), has devised a code of good operating practices for flight departments designed to promote highly professional operational practices. After years of development, a set of standards and practices has been established and is acceptable to most world aviation authorities. Flight departments that demonstrate compliance with these standards are eligible to receive a certificate of registration from IBAC.

The facilitators for this event developed the original NBAA Flight Operations Manual Workshop more than 10 years ago, and have continuously updated it to reflect current operating practices. Topics include: safety management systems, standard operating procedures (SOPs), flight operations, training, administration/organization, maintenance and international standards. The workshop is highly interactive, drawing upon the experiences of class participants to understand how flight departments really operate. Participants will leave the workshop with sufficient knowledge and materials to develop an ISBAO-compliant draft manual within hours of arrival back at home base.

This course meets PDP (Professional Development Program) Objective AM1.

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Agenda

Monday • February 21, 2005

7:30 a.m. – 8:00 a.m. Registration & Continental Breakfast
8:00 a.m. – 10:00 a.m. Introduction, Background, Purpose
10:00 a.m. – 10:30 a.m.

Break

10:30 a.m. – 12:00 noon

Administrative Issues

12:00 noon – 1:00 p.m.

Lunch

1:00 p.m. – 3:00 p.m.

Training/Records

3:00 p.m. – 3:30 p.m.

Break

3:30 p.m. – 5:00 p.m.

Operations

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Tuesday • February 22, 2005

7:30 a.m. – 8:00 a.m. Continental Breakfast
8:00 a.m. – 10:00 a.m. Flight Operations
10:00 a.m. – 10:30 a.m.

Break

10:30 a.m. – 12:00 noon

Operational Limitations/Restrictions

12:00 noon – 1:00 p.m.

Lunch

1:00 p.m. – 2:30 p.m.

Standard Operating Procedures

2:30 p.m. – 3:00 p.m.

Break

3:00 p.m. – 4:00 p.m.

Putting It All Together

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About the Speakers

John Sheehan, president of Professional Aviation Incorporated, is a wellknown aviation consultant who specializes in corporate flight department support and evaluation. John is a presenter for both workshops.

Roger Phaneuf is the president of Phaneuf Associates Inc., a consulting company that assists the FAA, air carriers and corporate aviation in dealing with flight operations and maintenance issues. He is an aeronautical engineer and a pilot, and presents the Flight Operations Manual Workshop in conjunction with John Sheehan. Both facilitators are qualified IS-BAO auditors.

Walter Kraujalis is an aviation attorney, and an aircraft acquisitions and remarketing consultant with the firm of Bloomer deVere Group Avia. He is also an experienced pilot and flight department manager. Walter presents the Management Fundamental Workshop in conjuntion with John Sheehan.

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Registration Information

NBAA Flight Operations Manual Workshop (includes IS-BAO Manual)
Monday and Tuesday, February 21-22, 2005
NBAA Member: $1,500
NBAA Member w/o manual: $900
Non-Member: $1,625
Non-Member w/o manual: $1,025

NBAA Management Fundamentals for Flight Departments Workshop
Wednesday and Thursday, February 23-24, 2005
NBAA Member: $750
Non-Member: $875

Both Workshops
NBAA Member: $2,150
NBAA Member w/o manual: $1,550
Non-Member: $2,400
Non-Member w/o manual: $1,800

Hotel Information

Don Shula's Hotel & Golf Club
6842 Main Street
Miami Lakes, FL 33011
Tel: (800) 24-SHULA or (305) 820-8100
Web: www.donshulahotel.com

Room Rate: $129
Cut off Date: January 28, 2005

Please make hotel reservations directly with Don Shula’s Hotel & Golf Club referencing the NBAA events. The room rate is $129 for a single/double room. Reservations must be made by January 28, 2005, to take advantage of the discounted room rates and availability.

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Airline Reservations

United Airlines is the official airline of the NBAA. U.S. attendees who call United’s toll-free number (1-800-521-4041) to book reservations and refer to meeting ID Number 517SG, will receive a 5% discount off the lowest applicable discount fare, including First Class, or a 10% discount off mid-week coach fares, purchased 7 days in advance. An additional 5% discount will apply when tickets are purchased at least 30 days in advance of your travel date. Or you may choose Area Pricing, set airfare prices based upon geographical locations. Discounts apply on all United, United Express, and UA code share flights operated by U.S. Airways Express and Air Canada.

International attendees will receive a 10% discount off the lowest applicable fare (including Business Class), or a 15% discount off the fully refundable, unrestricted coach fare when they call their local United Airlines reservation number and refer to Meeting ID Number 517SG. An additional 5% discount will apply when tickets are purchased at least 60 days in advance of your travel dates. Discounts apply to United and Lufthansa flights.

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Rental Car Information

NBAA Members save an additional 10% through Enterprise Rent A Car. At home or away, at a General Aviation or commercial airport, Enterprise has the right car, truck, van, or SUV to meet your needs. With Enterprise, you will enjoy great savings on more than 550,000 vehicles. Plus, on average their rates at airports are up to 20% lower than other rental car companies. And with more than 5,500 neighborhood and airport locations, you’re sure to find a location near you. To take advantage you must book through www.enterprise. com, use your special NBAA discount number NA16100. Pick Enterprise. We’ll Pick You Up.®

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Photo Use Permission

Any person who attends an NBAA Convention, Conference, Seminar or other program grants permission to the NBAA to use and publish his or her image or likeness collected in connection with the program for any usual and customary purpose of the NBAA, including advertisements for the NBAA and its programs.

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Substitutions/Cancellations

A full refund less a 10 percent processing fee will be made for cancellations received in writing prior to FEBRUARY 11, 2005. NBAA understands the last minute nature of corporate aviation and has allowed as much flexibility as possible. Note: there will be NO REFUNDS AFTER FEBRUARY 11, 2005. All requests must be received in writing or by fax to (202) 478-6885. The postmark or fax transmission date will determine date of cancellation. If you are unable to attend and wish to send another representative from your company, simply fax the name of your replacement to NBAA at (202) 478-6885.

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Note to All Attendees

The dress code for all events is business casual (slacks, skirts, blouses, sweaters and blazers for women, and slacks, polo shirts, button-down shirts, blazers or sweaters for men.) Meeting rooms have a tendency to be cool, we suggest you bring a jacket or sweater.

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For More Information

Direct registration questions to Dina Green at (202) 783-9357 or dgreen@nbaa.org.

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