Tuesday, April 15, 2008

NBAA Maintenance Committee Initiatives

Jim Janaitis, IBM Flight Operations, Maintenance Committee Chairman
Brad Townsend, Sprint, Maintenance Committee Vice-Chairman

NBAA’s Maintenance Committee Chair and Vice Chair provide a “state of the industry” update along with the initiatives the committee is currently undertaking to address these issues from a maintenance perspective. Additionally, they will discuss the efforts being made on behalf of the maintenance technician to enhance the professional status of the position, and the hiring practices necessary to attract and retain maintenance personnel in this rapidly growing industry.

NBAA Maintenance Committee Initiatives presentation (PDF, 287KB)

Listen to parts in order 1 through 4.

Wednesday, March 12, 2008

Waging a Global War on Error in Aviation Maintenance Operations

Tony Kern, Ed.D., Convergent Knowledge Solutions

Dr. Kern has put together a dynamic presentation on human error control based on the highly successful “Error Control Model” of the United States Marine Corp (see Aviation Week, Dec. 14, 2006). Coupled with strategies he has collected from around the world, Dr. Kern teaches how to identify error and violation producing conditions and various mental bias traps that lead to maintenance and logistical errors. Additionally, you will learn how to create personal and organizational “error reduction centers of gravity” (ERCG) and how to develop and implement individual, team and organization process checks and procedures to attack these hazardous error zones putting your aircraft and aircrew at risk, and often rob your bottom line.

Dr. Kern's presentation (PDF, 4.56MB)

Listen to parts in order 1 through 4.

Thursday, April 17, 2008

Enhancing Service Culture in Today’s Maintenance World

Presented by Bob Hobbi, ServiceElements International, Inc.

Our industry is changing. And with it, our customers and constituency are also changing. We are facing a greater diversity in technology and equipment as well as a much greater diversity of our customer base. These market and industry factors are having a profound effect on our ability to serve internal and external customers, regardless of the type of organizations. This session will provide Attendees with insight to the resulting service delivery challenges. Strategic solutions will be discussed which should help Attendees address these modern day challenges. Whether you are operating as a Part 91 business flight department; a Part 135 or 121 or 145; a service center; a completion center; or a technical representative, you will be facing these new challenges. The benefits of this presentation will be enlightening and helpful.

Bob Hobbi's presentation (PDF, 431KB)

Listen to parts in order 1 through 4.

Tuesday, April 15, 2008

Behind the Scenes at NASA

Keynote Speaker Patrick Simpkins, director of engineering at NASA, takes us on a behind-the-scene journey of the design, development and operations of spaceflight hardware and ground systems used at the Kennedy Space Center.

Presentation (PDF, 8.70MB)

AMT in the 21st Century

Modorator David Lombardo, AINTv & Editor and Panelists Fred Mirgle, ERAU, Aaron Hilkemann, Duncan Aviation, Brad Townsend, Sprint, and Mark Dietrich, Chalk Hill Estate

This panel of aviation experts explores the issues affecting the AMT in the 21st Century.

Arron Hilkemann's Presentation (PDF, 60KB)
Mark Dietrich's Presentation (PDF, 307KB)
Brad Townsend's Presentation (PDF, 1.78MB)

HR (Human Resources) Protocols

Patrick Simpkins, NASA
Bob Hobbi, Service Element

This session deals with the challenges involved in finding and hiring the right people to fill positions within your maintenance department, and to better educate you for the hiring process.

Bob Hobbi's Presentation (PDF, 351KB)

Wednesday, April 16, 2008

Technology as Applied to Aircraft

Keynote Speaker Bob Manelski, Director Crew Information Systems, Boeing

This session will bring you up-to-date on the latest technology in today’s airplanes as well as look into the future at the advanced technologies being tested for the aircraft of tomorrow and beyond.

Mr. Manelski's Presentation (PDF, 8.83MB)

The Total Memory Workout

Cynthia Green, Ph. D., president of Memory Arts, LLC

The fact is everyone forgets. Yet people of all ages can remember more effectively simply by practicing better memory habits. This presentation introduces the common sense approach to memory fitness outlined in Dr. Green’s critically acclaimed book Total Memory Workout: 8 Easy Steps to Maximum Memory Fitness (Bantam Books). Learn practical, scientifically accurate information you can really use to boost your memory power. Topics covered include:

• Why attention is key to memory
• What you need to know to lead a memory healthy lifestyle, one that might protect you from later memory loss
• The essential memory skills you need to maximize your work performance
• Powerful yet simple techniques to rev up recall for things we really want to remember for work and for home, such as names and important numbers and things that we read

Dr. Green's Presentation (PDF, 559KB)

Cabin Systems Essentials

The corporate aircraft cabin has become the office of the sky; computers, routers, broad band, data link connectivity, satellite communications and even entertainment systems are standard installation. Your job is to know and maintain these complex systems. This session provides essential information on the operations and service of this sophisticated equipment.

Presentation (PDF, 4.56MB)

Thursday, April 17, 2008

Airport - Tenant Rapport

Carl “Lee” Remmel and Len Beauchemin, AeroTechna

Extracted from AeroTechna’s Managing the Function series; this session discusses the roles and responsibilities associated with airport-tenant relationships & responsibilities.

Carl Remmel's Presentation (PDF, 3.86MB)

Monday, April 14, 2008

1:00 pm–
5:00 pm

NBAA Maintenance Committee “AMATEUR” Golf Outing

Once again, the NBAA Maintenance Committee invites you to join them for an afternoon of golf at one of Daytona Beach’s finest golf courses. Whether you are a serious player or just a duffer, everyone is encouraged to join in the fun and networking of this pre-conference event. The golf outing will begin in the afternoon so you can fly in early Monday morning and still be there in time for a 1:00 pm tee off.

Golf - $85.00 includes Golf, Cart and Box Lunch
Rental clubs are available for $45.00 per set

Tuesday, April 15, 2008

Registration & Continental Breakfast

Sponsored by Dassault Falcon

Welcome

Spotlight on Washington

Ed Bolen, CEO and president

Behind the Scenes at NASA

Keynote Speaker Patrick Simpkins, director of engineering at NASA, takes us on a behind-the-scene journey of the design, development and operations of spaceflight hardware and ground systems used at the Kennedy Space Center.

Break

NBAA Maintenance Committee Initiatives

Jim Janaitis, IBM Flight Operations, Maintenance Committee Chairman
Brad Townsend, Sprint, Maintenance Committee Vice-Chairman

NBAA’s Maintenance Committee Chair and Vice Chair provide a “state of the industry” update along with the initiatives the committee is currently undertaking to address these issues from a maintenance perspective. Additionally, they will discuss the efforts being made on behalf of the maintenance technician to enhance the professional status of the position, and the hiring practices necessary to attract and retain maintenance personnel in this rapidly growing industry.

12:00 noon –
1:00 pm

Lunch

AMT in the 21st Century

Modorator David Lombardo, AINTv & Editor and Panelists Fred Mirgle, ERAU, Aaron Hilkemann, Duncan Aviation, Brad Townsend, Sprint, and Mark Dietrich, Chalk Hill Estate

This panel of aviation experts explores the issues affecting the AMT in the 21st Century.

Break

3:00 pm–
4:00 pm

HR (Human Resources) Protocols

Patrick Simpkins, NASA
Bob Hobbi, Service Element

This session deals with the challenges involved in finding and hiring the right people to fill positions within your maintenance department, and to better educate you for the hiring process.

Welcome Reception – Exhibit Hall

Please join us for this evening of networking and entertainment. Take this opportunity to meet the exhibitors and learn about the products they have to offer, reacquaint with old friends, while meeting and welcoming new attendees to this year’s conference. A highlight to this evening’s event will be a special appearance from the Duncan Aviation employees’ band who will perform for us from their repertoire of popular music ranging from rock and roll to contemporary.

Wednesday, April 16, 2008

Technology as Applied to Aircraft

Keynote Speaker Bob Manelski, Director Crew Information Systems, Boeing

This session will bring you up-to-date on the latest technology in today’s airplanes as well as look into the future at the advanced technologies being tested for the aircraft of tomorrow and beyond.

The Total Memory Workout

Cynthia Green, Ph. D., president of Memory Arts, LLC

The fact is everyone forgets. Yet people of all ages can remember more effectively simply by practicing better memory habits. This presentation introduces the common sense approach to memory fitness outlined in Dr. Green’s critically acclaimed book Total Memory Workout: 8 Easy Steps to Maximum Memory Fitness (Bantam Books). Learn practical, scientifically accurate information you can really use to boost your memory power. Topics covered include:

• Why attention is key to memory
• What you need to know to lead a memory healthy lifestyle, one that might protect you from later memory loss
• The essential memory skills you need to maximize your work performance
• Powerful yet simple techniques to rev up recall for things we really want to remember for work and for home, such as names and important numbers and things that we read

Break

Waging a Global War on Error in Aviation Maintenance Operations

Tony Kern, Ed.D., Convergent Knowledge Solutions

Dr. Kern has put together a dynamic presentation on human error control based on the highly successful “Error Control Model” of the United States Marine Corp (see Aviation Week, Dec. 14, 2006). Coupled with strategies he has collected from around the world, Dr. Kern teaches how to identify error and violation producing conditions and various mental bias traps that lead to maintenance and logistical errors. Additionally, you will learn how to create personal and organizational “error reduction centers of gravity” (ERCG) and how to develop and implement individual, team and organization process checks and procedures to attack these hazardous error zones putting your aircraft and aircrew at risk, and often rob your bottom line.

Are you Smarter than a…- Part 1

For your entertainment as well as your enlightenment, Gulfstream has graciously allowed us the use of its “Audience Response System” which the Maintenance Committee is incorporating into a game to be played throughout the conference. The purpose of this exercise is not only to inform you about the vendors who have joined us but also assist you in making the most of your time while visiting the exhibit hall by knowing who to visit and what is available. Each exhibitor has been asked to submit a question regarding his company – in order to find the answer to that question you must visit the exhibitor at this booth. Questions will be asked when the group reassembles for the sessions. Put your newly found memory skills to work and win valuable prizes for your efforts!

Lunch

Are you Smarter than a…- Part 2

Cabin Systems Essentials

The corporate aircraft cabin has become the office of the sky; computers, routers, broad band, data link connectivity, satellite communications and even entertainment systems are standard installation. Your job is to know and maintain these complex systems. This session provides essential information on the operations and service of this sophisticated equipment.

Protecting our Maintenance Function

John Averill, VP Aerospace Div., Insurance Office of America
Mark Fava, Esq., Nelson Mullins

The two most important elements in managing your professional and personal liability within any industry are knowledge and protection. The knowledge is necessary to enable you to contain your action, that which is within your control and the protection is to shield you from actions of others, that which is outside of your control. In this session we will example principles and risk tools which shield yourself and your assets. The presenters will highlight specific exposure areas, while providing ideas and solutions to ease your daily concerns. The presenters are both current professional working in the fields of Aviation Law and Aviation Risk Management.

Evening Networking Event at Daytona USA

Get Ready for the Fast Lane . . .

Join us Wednesday, April 16, 2008 at Daytona USA, the official attraction of the Daytona International Speedway where Champions are crowned and legends are born. This exciting fast-paced evening will take you into the home of the world’s most exciting sport, NASCAR racing. Following dinner you will experience the world center of racing, including the IMAX NASCAR 3D, NASCAR 500 movies and The Goodyear Heritage Museum. The evening concludes with participants teaming up for competitions in the “16 Second Pit Stop Challenge” or testing your driving skills against your friends at “Acceleration Alley.” So strap in and hold on for an unforgettable evening at the raceway.

Thursday, April 17, 2008

Enhancing Service Culture in Today’s Maintenance World

Presented by Bob Hobbi, ServiceElements International, Inc.

Our industry is changing. And with it, our customers and constituency are also changing. We are facing a greater diversity in technology and equipment as well as a much greater diversity of our customer base. These market and industry factors are having a profound effect on our ability to serve internal and external customers, regardless of the type of organizations. This session will provide Attendees with insight to the resulting service delivery challenges. Strategic solutions will be discussed which should help Attendees address these modern day challenges. Whether you are operating as a Part 91 business flight department; a Part 135 or 121 or 145; a service center; a completion center; or a technical representative, you will be facing these new challenges. The benefits of this presentation will be enlightening and helpful.

Airport - Tenant Rapport

Carl “Lee” Remmel and Len Beauchemin, AeroTechna

Extracted from AeroTechna’s Managing the Function series; this session discusses the roles and responsibilities associated with airport-tenant relationships & responsibilities.

Cactus Rolling – Coping With Life’s Thorniest Problems

Dr. Stephen Douglass, Ohio State University

People remember stories more than they do statistics. In this presentation, Dr. Douglass tells a story with a single point. It is an important but simple point, and sometimes it is the simple things that are the most difficult to accept. People suffer very little stress from reality, yet they do great harm to themselves with their imagery. If stress is to be reduced, we must change their imagery from catastrophe to reality. We must learn to avoid “cactus rolling.”

NCATT AET Certification

Complimentary NCATT AET Certification – Take Part in the Challenge

During this year’s conference, several of the NBAA Maintenance Committee members have volunteered to take NCATT’s Aircraft Electronics Technician (AET) certification examination. The certification examination will be administered Thursday afternoon from 1:00 – 3:00 p.m. immediately following the conference.

The AET Certification covers basic aircraft electronics / avionics subjects and common maintenance practices. Some of the areas covered on the examination include (1) Hazards and Safety Practices (e.g., RF Energy, Electrical Power, Microwave); (2) Hazardous Materials- Handling Practices; (3) Fundamentals of On - Equipment Maintenance; (4) Aircraft Fundamentals that address Aviation Terminology; (5) Basic Troubleshooting Theory; and (6) Safety as it relates to Operational Risk Management / Fall Protection. To help you prepare for the AET Certification Examination an AET Study Guide and a Self Assessment Tool that covers all of the examination subjects are both available at http://www.ncatt.org/resources/aet/aetstudy.htm. If you wish to take part in this testing, please indicate on the registration form.

NOTE: If you are unable to stay for the Thursday afternoon testing and want to arrange another time during the conference, NCATT will also schedule testing by appointment. To schedule the test please contact Rickey Hestilow at rhestilow@ncatt.org, or by calling 817-515-7264. If you wish to contact Rickey on site, his cell phone number is 817-734-1272.

Friday, April 18, 2008

NBAA PDP Course #1: Managing the Aviation Safety Program

Presented by Embry Riddle Aeronautical University

This course will help fine tune your current safety program for your flight department. Items discussed include safety audits, safety committees, incident/hazard tracking, risk assessment and management, safety models, planning regular safety audits and safety theory. Also covered will be human factors issues; communication issues; safety in all areas of operations; creating the safety culture; quality assurance programs; corporate culture issues; alignment with the flight operations manual; and HAZMAT policies.

NBAA PDP Course #2: Technical Operations: Policies and Procedures Manual Development

Presented by AeroTechna, Inc.

The objective of this course is to provide the necessary knowledge to create a document that is applicable and effective for your maintenance organization, and that contains processes and policies, which you can execute at all levels of activity. The Workshop highlights the integration of IS-BAO standards, regulatory requirements and current benchmark practices as identified by the NBAA Maintenance Committee. A review of current industry trends also will be presented as we prepare for the future. The Workshop is a must for new NBAA Members, a great refresher for the legacy departments and a career development opportunity for those seeking greater reward.

NBAA Certified Aviation Manager CAM Exam

The NBAA Certified Aviation manager Exam will be offered at this time. To be eligible for this exam, participants must be pre-qualified and approved by March 3, 2008. For more information please contact NBAA’s Jay Evans, Director of Operations at 202-783-9353 or jevans@nbaa.org.