Customer Service – Common Sense
or a Business and Management Tool? 
April 25, 2008 • Las Vegas, NV
Held in conjunction with NBAA Forum.
NBAA Professional Development Program (PDP) Objective: L3
Presented by: ServiceElements International
Changes affecting our industry are coming at us rapidly. How do we keep up? We can succeed by keeping a simple focus. Customer service can become the tool to get us there. A customer service focus will help us all stay on the same page, direction, vision and mission. Join us to learn how using customer service can improve your internal team relationships and morale, as well as elevating your organizations’ value to your external customers.
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